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Reimbursement Specialist

Apply Job ID REIMB012176 Date posted 12/01/2025 Position Type Full-Time

Trustbridge Hospice, a part of Empath Health, is seeking an organized and detail-oriented Reimbursement Specialist to join our team in West Palm Beach.
This full-time position works Monday through Friday, 8:30 a.m. – 5:00 p.m. The Reimbursement Specialist plays a key role in ensuring timely and accurate reimbursement for services, supporting the financial health of the organization and contributing to a seamless experience for patients and families.

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do

  • Compile, process, and maintain accounts receivable and patient revenue records and reports.
  • Answer inquiries from patients and insurance sources regarding patient status and reimbursement details.
  • Contact insurance companies and use payer websites to secure outstanding payments.
  • Review rejections from assigned payers and plans to determine validity and take corrective action to resolve claims.
  • Utilize general healthcare accounting practices and internal systems, including EClinical Works EMR, to support accurate billing and collections.

Why Join Empath Health?

  • Fair, Competitive Pay: Your work has value, and we reward it.
  • Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
  • Growth That Lasts: Advance through education, training, and tuition reimbursement.
  • A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You’ll Need.

  • Associate’s degree preferred; an equivalent combination of education and experience may be considered
  • One year of previous Home Health billing experience preferred.
  • Working knowledge of personal computers, medical terminology, healthcare insurance, billing/collections processes, and Medicaid/Medicare regulations.
  • Medicaid processing experience and strong problem-solving skills preferred.
  • Excellent interpersonal, oral, and written communication skills, including negotiation experience.
  • Experience working with social service agencies and other healthcare providers.
  • Ability to use independent judgment and work effectively with minimal direction.
  • Strong organizational skills and the ability to meet deadlines.

What You’ll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Apply

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  2. Include a summary (if you have several years of experience) or include an objective.
  3. List all of your relevant work experience, start with your current or most recent employment first.
  4. Give precise employment dates (month and year).
  5. Double-check your resume for accuracy before submitting it.

You will have the option to create a profile by clicking on Sign in above the Job Details.

We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.

You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.

To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .

We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.

You can attach up to 3 additional documents to your job application for further consideration.

Resume Tips

  1. Put your name, phone number and email at the top of the resume.
  2. Include a summary (if you have several years of experience) or include an objective.
  3. List all of your relevant work experience, start with your current or most recent employment first.
  4. Give precise employment dates (month and year).
  5. Double-check your resume for accuracy before submitting it.