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Quality Improvement Specialist

Apply Job ID QUALI012334 Date posted 11/21/2025 Position Type Full-Time

Overview

Trustbridge Hospice, a part of Empath Health is seeking a detail-oriented, process-focused Quality Improvement Specialist (Registered Nurse or Licensed Clinical Social Worker) in West Palm Beach, FL to help advance our commitment to exceptional care through data-driven insights, collaboration, and continuous improvement. This role plays a vital part in ensuring our programs and services meet regulatory requirements, exceed quality standards, and reflect best practices that benefit our patients, families, and community. 

The ideal candidate brings strong analytical skills, a deep understanding of Hospice and Palliative Care quality measures, and the ability to collaborate across departments. Experience with auditing, data analysis, creating powerful presentations and ability to facilitate performance improvement projects.

Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.

What You’ll Do

  • Monitor, analyze, and report Hospice and Palliative Care quality measures to identify trends, gaps, and opportunities for improvement.
  • Conduct audits, compliance reviews, and performance improvement projects in collaboration with internal teams.
  • Support the development, implementation, and tracking of corrective action plans to ensure sustainable improvements.
  • Maintain knowledge of current regulations and standards, ensuring organizational compliance with federal, state, and accrediting bodies.
  • Collaborate with clinical and operational teams to promote a culture of safety, quality, and continuous learning.

Why Join Empath Health

  • Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
  • Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
  • Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
  • Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

  • Must be a Registered Nurse OR Licensed Clinical Social Worker
  • Knowledge of Hospice and Palliative care processes and quality measures
  • 2–4 years of experience in healthcare quality improvement, medical, compliance, or a related discipline.
  • Knowledge of quality improvement methodologies.
  • Proficiency in data analysis and reporting; experience with quality management software a plus.
  • Strong organizational, communication, and problem-solving skills.

What You’ll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

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You will have the option to create a profile by clicking on Sign in above the Job Details.

We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.

You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.

To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .

We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.

You can attach up to 3 additional documents to your job application for further consideration.

Resume Tips

  1. Put your name, phone number and email at the top of the resume.
  2. Include a summary (if you have several years of experience) or include an objective.
  3. List all of your relevant work experience, start with your current or most recent employment first.
  4. Give precise employment dates (month and year).
  5. Double-check your resume for accuracy before submitting it.