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Operational Excellence Specialist

Apply Job ID OPERA011650 Date posted 08/13/2025 Position Type Full-Time

Overview

Empath Health is seeking a detail-oriented, improvement-driven Operational Excellence Specialist to help advance organizational performance through data-driven initiatives, process improvement, and collaborative leadership. This role is integral to ensuring operational effectiveness, regulatory readiness, and an exceptional experience for our patients, families, and team members.

What You’ll Do

  • Execute the corporate Quality Assessment Performance Improvement (QAPI) Plan, aligning improvement priorities with strategic initiatives.
  • Identify and lead opportunities to enhance operational efficiency and program effectiveness across the organization.
  • Drive continuous improvement projects using Lean Six Sigma tools and methodologies.
  • Facilitate A3s, Kaizen Events, Value Stream Mapping, and Root Cause Analysis sessions.
  • Prepare and present data analysis reports to support decision-making.
  • Coach, train, and mentor staff on Lean Six Sigma principles to foster a culture of continuous improvement.

Position Requirements

  • Bachelor’s degree OR Lean Six Sigma Green Belt Certification or CPHQ (Certified Professional in Healthcare Quality) in lieu of degree.
  • Lean Six Sigma Green Belt Certification or CPHQ required within first year; Lean Six Sigma Black Belt Certification preferred.
  • 2–4 years of experience in project management, data analysis, or strategic planning.
  • Proven experience leading process improvement projects and facilitating team events.
  • Strong skills in data extraction, analysis, and reporting.
  • Excellent communication skills with the ability to engage leadership and cross-functional teams.

Why Join Empath Health?

  • Competitive salary
  • Full benefits: medical, dental, vision, life insurance, and retirement with match
  • 5+ weeks PTO and employee wellness programs
  • CEU support and tuition reimbursement
  • Mission-first, people-centered culture committed to Full Life Care

What You’ll Find at Empath Health

At Empath Health, you won’t just find a job—you’ll find purpose, partnership, and possibility. As part of our mission-driven team, you’ll be part of a team that delivers extraordinary Full Life Care that supports not only the body but also the heart and spirit of every person we serve.

  • Mission with Meaning: Join a team dedicated to life-changing care, delivered with dignity and empathy.
  • Belonging & Connection: Work in a culture where every voice matters and collaboration drives success.
  • Growth & Support: We invest in your development with resources, training, and career advancement opportunities.
  • Diversity is Our Strength: We embrace and celebrate different perspectives, backgrounds, and experiences.
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You will have the option to create a profile by clicking on Sign in above the Job Details.

We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.

You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.

To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .

We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.

You can attach up to 3 additional documents to your job application for further consideration.

Resume Tips

  1. Put your name, phone number and email at the top of the resume.
  2. Include a summary (if you have several years of experience) or include an objective.
  3. List all of your relevant work experience, start with your current or most recent employment first.
  4. Give precise employment dates (month and year).
  5. Double-check your resume for accuracy before submitting it.