Job Details
Director of Growth & Strategy
Apply Job ID DIREC010561 Date posted 03/24/2025Empath Health is currently seeking a Director of Growth and Enrollment Strategy to drive participant enrollment for Empath Life PACE.
Key Responsibilities include:
- Leading and integrating the Business Development, Outreach, and Marketing teams to ensure alignment with organizational goals and enrollment targets.
- Conducting weekly meetings with entire enrollment team.
- Developing and executing a strategic plan for participant growth and market expansion.
- Coaching and developing team members to achieve high performance and professional growth.
- Building and maintaining win/win partnerships with a variety of referral sources.
- Negotiating and formalizing partnership agreements to ensure sustainable referral pipelines.
- Overseeing community awareness initiatives to promote Empath Life PACE.
- Executing effective outreach strategies targeting participants, caregivers, and referral partners.
- Developing and managing Empath Health’s brand to ensure consistent messaging across all platforms.
- Utilizing CRM to manage leads, track engagement, and optimize the enrollment pipeline.
- Collaborating with the enrollment team to ensure efficient and effective participant enrollments.
- Designing and implementing sales processes that optimize the conversion of leads into participants.
- Conducting regular sales training for staff, equipping them with the skills to handle objections, build trust, and close enrollments effectively.
- Developing tools, scripts, and resources to support the outreach and business development teams in their sales efforts.
- Analyzing sales data and metrics to identify areas for improvement and refine processes.
- Tracking key performance indicators (KPIs) across all functions, including referral rates, lead conversion, participant retention, and brand engagement.
- Preparing and presenting regular performance reports to leadership.
POSITION QUALIFICATIONS/REQUIREMENTS:
- Bachelor’s degree in business, marketing, healthcare administration, or a related field (advanced degree preferred) or one to two years related experience and/or training; equivalent combination of education and experience.
- Minimum of 5+ years of leadership experience in sales or business development, ideally in healthcare, senior services, or managed care.
- Proven experience in developing partnerships and managing teams.
- Strong track record in creating and executing growth strategies that deliver measurable results.
- Expertise in sales processes, sales training, and objection handling.
- Strong knowledge of branding, digital marketing, and social media management.
- Excellent computer skills with proficiency in Salesforce CRM and MS Office Suite.
- Exceptional communication, negotiation, and relationship-building skills.
- Analytical mindset with the ability to leverage data for decision-making.
- Knowledge of PACE programs and/or managed care principles is highly desirable.
- Ability to attend events outside of regular business hours.
- Extensive local travel requiring reliable transportation.
Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.
Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community
You will have the option to create a profile by clicking on Sign in above the Job Details.
We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.
You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.
To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .
We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.
You can attach up to 3 additional documents to your job application for further consideration.
Resume Tips
- Put your name, phone number and email at the top of the resume.
- Include a summary (if you have several years of experience) or include an objective.
- List all of your relevant work experience, start with your current or most recent employment first.
- Give precise employment dates (month and year).
- Double-check your resume for accuracy before submitting it.
You will have the option to create a profile by clicking on Sign in above the Job Details.
We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.
You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.
To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .
We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.
You can attach up to 3 additional documents to your job application for further consideration.
Resume Tips
- Put your name, phone number and email at the top of the resume.
- Include a summary (if you have several years of experience) or include an objective.
- List all of your relevant work experience, start with your current or most recent employment first.
- Give precise employment dates (month and year).
- Double-check your resume for accuracy before submitting it.