Job Details

Tidewell Hospice, a member of Empath Health, is currently seeking a scheduler to join our team.

The Supplemental Staffing Scheduler provides communication, resource and scheduling support to the Interdisciplinary Teams throughout the organization to insure quality and continuity of care for all patients.

Position is work from home, but must live locally

Job Duties/Responsibilities:

• Ensure organizational patient care needs are met by developing, revising and ensuring that the Supplemental Staffing scheduling tool is accurate and up to date.
• Communicate to and receive scheduling information from Interdisciplinary Team members throughout the organization and Supplemental Staffing Schedulers as necessary to promote the continuity of patient care.
• Communicate via phone and email in a collaborative manner that supports customer service and communication practices.
• Collaborate with Organizational Leadership to keep Supplemental Staffing team members scheduled aligned with (including but not limited to) team supports, PTO, team/agency meetings and educational offerings.
• Communicate with Organizational Leadership or designee when Supplemental Staffing team members are unable to complete their scheduled shifts; maintain accurate communications with Organizational Leadership regarding patient scheduling activities as requested.
• Maintain current, accurate listing of all Supplemental Staff team members.
• Maintain current, accurate listing of approved contracted clinical agencies and staff.
• Prepare Supplemental Staffing reporting as requested by Supplemental Staffing Leadership.
• Participate in monthly Supplemental Staffing team member meetings; participate in SS Admin monthly staff meetings.
• Occasional weekend, evening, and or/on-call coverage as needed.

Qualifications/Requirements:

• Education and/or Experience: High school diploma or general education degree (GED); minimum of 2 (two) years scheduling and/or administrative experience in Hospice or related healthcare field.
• Business and/or medical terminology experience preferred.
• Excellent communications skills, written and verbal.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Strong technical skills; basic knowledge and work skills in MS Word, Excel and Outlook.
• Ability to communicate well with health care providers.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers, and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive, and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity, and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff, and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!