Job Details
IT Support Specialist I
Apply Job ID ITSUP009641 Date posted 11/19/2024ESSENTIAL JOB RESPONSIBILITIES:
Include the following. Other duties may be assigned.
- Setup and deploy all end user equipment as needed.
- Installs, supports, and maintains all end user hardware and software.
- Responsible for maintaining inventory of all equipment.
- Supports other IT team members as needed under the direction of the IT Support Manager.
- Documents all problems and steps taken to solve issues to better assist in determining patterns that will develop, preventing future occurrences.
- Support users via remote desktop and in person as needed.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- AA Degree or 4 years help desk and/or technical support experience required. BS Degree preferred.
- Knowledge of MS Office required.
- Microsoft Windows 7 MCP/ Windows 10 preferred.
- Knowledge of cell phones, HP, Dell and Lenova product lines preferred.
- Virus protection and Kace Help Desk preferred.
- Familiarity with Windows Active Directory preferred.
- Familiarity with VMWare Virtual Desktop Infrastructure preferred.
- Familiarity with Microsoft Management tools
- Military experience a plus
Why Join Us? If you’re passionate about technology and eager to make a difference in user support, we’d love to hear from you! Submit your resume and cover letter today!
Empath Health is an equal opportunity employer.
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- Include a summary (if you have several years of experience) or include an objective.
- List all of your relevant work experience, start with your current or most recent employment first.
- Give precise employment dates (month and year).
- Double-check your resume for accuracy before submitting it.
You will have the option to create a profile by clicking on Sign in above the Job Details.
We recommend creating a profile which will enable you to check on the status of your application and apply for other positions later on.
You can either Upload an existing cover lettter or Paste/type your cover letter. The cover letter has to be 50 characters minimum to proceed.
To submit a resume you have the option on using the Resume Builder, uploading an existing resume or paste/type your resume below .
We recommend using the Resume Builder if you do not have a digital copy of your resume. With the Resume Builder you can add an Objective (career goals, desired job title), Work Experience, Education Skills, Certifications, Awards and Memberships as well as References.
You can attach up to 3 additional documents to your job application for further consideration.
Resume Tips
- Put your name, phone number and email at the top of the resume.
- Include a summary (if you have several years of experience) or include an objective.
- List all of your relevant work experience, start with your current or most recent employment first.
- Give precise employment dates (month and year).
- Double-check your resume for accuracy before submitting it.