Job Details

Empath Home Health, a member of Empath Health, is seeking a Home Health Scheduler. The Home Health Scheduler is responsible for coordinating and maintaining clinical staff schedules using Empath scheduling software.    

Location: Fully onsite in Fort Myers, FL

Schedule: Monday-Friday 8:30am-5pm

The Home Health Scheduler:

• Maintains clinical staff schedules and notifies staff if one is not present.
• Schedules client appointments/visits according to care plans/evaluations and staff availability.
• Enters scheduling data into Kinnser and creates schedules.
• Demonstrates professional conduct and ethics according to Empath Health policy and procedure.
• Maintains confidentiality of patient information and all Empath Health operations.
• Processes all incoming patient referrals from physicians and acute/non-acute facilities.
• Schedules clinical staff to clients determined by location and availability.
• Assists staff with coverage for PTO.
• Contacts care providers and clients regarding day-to-day changes.
• Therapy visits are maintained with attention to 30-day re-evaluation and 13^th/19^th re-evaluation to include multiple therapies.
• Performs general office duties including but not limited to word processing, photocopies, files, shreds, provides reception and telephone services.
• Verifies Medicare benefit eligibility through on-line DDE checks; and if necessary, confirms beneficiary’s status with other agencies by phone.
• Determines and communicates medical complexity/acuity of all referred patients and their orders to the Clinical Coordinator.
• Coordinates patient care with various members of the healthcare team, including physicians, physician’s office staff, hospital discharge planners/case managers, and Territory Managers.
• Serves as a resource for physicians, hospital personnel, patients, and family or caregivers in order to facilitate communication, answer questions and resolve problems with assistance of Clinical Coordinator.
• Operates Kinnser, DDE, ECIN on-line to internet as needed, Fax, copy, etc.
• Assists with scanning referrals and admission paperwork into the Kinnser system as needed.
• Performs other job duties and responsibilities as assigned by Empath leaders.

Requirements:

• At least one (1) year of experience in Home Health scheduling is strongly preferred.
• High School Diploma or GED is required.
• Currently licensed as a Licensed Practical Nurse (LPN) in Florida is preferred.
• Demonstrates strengths in collaboration and partnership to attain strategic goals, business plan development and execution, organization, and follow-through.
• Possess organizational, problem-solving, time management, and decision-making skills.
• Advanced interpersonal skills including verbal and written communication skills.
• Able to work autonomously with minimum supervision.

Suncoast Hospice, Empath Home Health, and Empath Health Pharmacy are proud to be accredited by the Joint Commission showing our commitment to quality.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!