Job Details

Drive with Compassion: Join Our Team of DME Drivers and Make a Difference in Hospice Care

The DME Technician is responsible for the delivery and set-up/assembly of medical equipment and supplies and also for the pick-up/disassembly of the equipment when it is no longer needed.  This position will provide education to patients and caregivers on the proper, safe use of the equipment.   In addition, the DME Technician will work within the DME warehouse cleaning and moving DME items.

JOB DUTIES/RESPONSIBILITIES:

1. Support and promote the Empath mission, vision, and values on a consistent basis.
2. Deliver and set up equipment. In addition, will instruct patient/caregiver on basic use and maintenance of equipment to ensure safe use and care in patient setting
3. Communicate with patients and families in a clear and respectful manner, providing exceptional customer service.
4. Adhere to Empath Health policies and procedures, and comply with all federal, state and local regulations. This includes Joint Commission accreditation standards, HIPPA requirements, OSHA and Emergency Staffing Procedures.
5. Maintain accurate delivery logs, oxygen manifest, delivery tickets and all other related paperwork and electronic inventory, routing, and tracking updates throughout each shift.
6. Perform work duties within the DME warehouse(s), including but not limited to: Cleaning equipment and maintaining stock, receiving new items, cleaning and organization of the warehouse.

A: Perform thorough inspection on each item for quality assurance.
B: Record performed maintenance in inventory control system.
C: Repair broken or damaged DME. Report all damaged/discarded items to Warehouse Lead
D: General cleaning and organization of warehouse.

7. Responsible for maintaining assigned vehicles in a clean and orderly fashion with accurate inventory. Detailed daily vehicle inspections and weekly mechanical inspections are required.
8. Complete Smith Driving School training and adhere to driver safety guidelines and accident reporting procedures. Technicians will comply with all local, state and federal traffic laws.
9. Participate in weekend and holiday rotation as assigned.
10. Work assigned on call duty on a rotating basis.
11. Required to safely handle soiled linen, equipment, and trash in accordance with Empath Policy.
12. Perform other duties as assigned by Warehouse Lead or DME Manager.
13. Must be available to work during weather or other emergency situations, including for other Empath Health DME locations.
14. Participate in ongoing training and proficiency reviews.

POSITION QUALIFICATIONS/REQUIREMENTS:

• Education and/or Experience: High school diploma or general education degree (GED); or one-year related experience and/or training preferred; or equivalent combination of education and experience.
• Valid Florida Driver’s License and qualified driving safety record per insurance requirements.
• Ability to lift up to 75 pounds and perform strenuous work.
• Physical stamina and strength to load, unload, and move medical equipment required.
• Background check, fingerprinting and drug screening required for employment.
• Knowledge of DME preferred.
• Basic mechanical skills.
• Strong customer service skills.
• Knowledge of streets within designated service area(s).
• Good communication and time management skills.
• Ability to complete routine paperwork and navigate electronic routing/inventory system
• Participate in an on-call rotation, weekends and holidays as assigned.
• Must be willing and able to successfully complete computer literacy evaluation.
• Flexibility and Availability from work schedule standpoint to meet patient needs. Required to be available for work during weather related and other emergencies.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!