Empath Health is seeking a detail-oriented EMR SystemsAnalyst I to join our Information Technology team. In this role, the The Electronic Health Record Systems Analyst serves as a key onsite IT resource and decision maker for analysis, configuration, deployment, and support of the core Electronic Health Record (EHR) at Empath Health and it’s affiliated entities (agency) that utilize the EHR with the end result being the provision of caring, compassionate and responsive care to our patients and families

Why Join Empath Health?

• Competitive salary
•  Full benefits: medical, dental, vision, life insurance, and retirement with match
• 5+ weeks PTO and employee wellness programs
• CEU support and tuition reimbursement
• Mission-first, people-centered culture committed to Full Life Care

What You’ll Do

Quality/Monitoring

• Provides subject matter expertise for the EHR in a customer focused mission driven manner.
• Conducts ongoing assessments of business process and structure to understand agency workflows, expectations and  needs to support effective and efficient use of  EHR
• Develops plans resulting in process and data flow charts and diagrams to support information system utilization and implementation.
• Identifies, defines and documents new functional requirements for clinical applications based on input from the field end users.
• Translate client requirements into highly specified documentation.
• Liaisons with Suncoast Solutions to share best practice, ongoing requirements, and specific needs of the application to support the delivery of patient care.
• Performs project management and implementation functions to support delivery of new technology and functionality to end users groups.
• Support the maintenance of the security components of the core clinical system for the purpose of of ensuring confidentiality and compliance with HIPAA regulations.
• Performs testing and quality assurance review of EHR software to ensure that functionality supports the business processes and regulations for Empath Health.
• Act as as a technical liaison with identified clinical application staff related to the implementation of new features and functionaltiy related to customer requirements within Empath Health
• Provides a back-up role for the Electronic Health Records Systems Analyst II

Promotes Social and Emotional Well Being

• Maintains patient and family confidentiality at all times.
• Ability to liaison across multiple departments within the agency creating a sense of confidence and and interdependence with technology and its alignment to vision and mission.
• Seizes every opportunity to interact with Programs, Center for Stewardship and Center for Learning to better understand their perspectives, expectations and concerns regarding the core clinical/financial application to best serve staff, patients and families.

Leadership and Teamwork

• Promotes, articulates and models the vision, mission and values of the organization.
• Participates in the development of internal team to support core clinical/financial application success and integration within the organization.
• Maintains active involvement in organizational committees as appropriate.
• Assists agency leadership to develop and foster need to embrace technology.

Advocacy/Networking

• Develops materials regarding functionality of the application to provide a baseline tool to the Center for Learning to support development of end user training materials.
• Provide Second Level support to the Empath Health help desk in resolving clinical application Performance and User Issues, through interfacing with Help Desk Technicians, end users, and vendors. 
• Collaborates with the clinical, financial, quality, medical record leadership and staff to ensure the EHR support for business process; security and integrity of the record; and identification of unmet needs by the application.

Position Requirements

• Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
• Analytical thinker and problem solver
• Demonstrated ability to work independently and yet understand when collaboration with leadership is essential for success
• Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
• Demonstrated customer orientation
• Demonstrated advanced computer skills
• Proficient in the use of Microsoft Suite
• Working knowledge of health care work flows and patient care
• Ability to work to deadlines and milestones with efficiency and flexibility

Preferred Requirements

• One to Five years of experience in health care information systems analysis, utilization and implementation
• Broad based understanding of clinical operations and processes
• Understanding of HIPAA policies and directives
• Proficiency in clinical application documentation and reporting tools
• Knowledge of Medicare and Medicaid policies and directives

What You’ll Find at Empath Health

At Empath Health, you won’t just find a job—you’ll find purpose, partnership, and possibility. As part of our mission-driven team, you’ll deliver extraordinary Full Life Care that supports not only the body but also the heart and spirit of every person we serve.

• Mission with Meaning: Join a team dedicated to life-changing care, delivered with dignity and empathy.
• Belonging & Connection: Work in a culture where every voice matters and collaboration drives success.
• Growth & Support: We invest in your development with resources, training, and career advancement opportunities.
• Diversity is Our Strength: We embrace and celebrate different perspectives, backgrounds, and experiences.
  
  Together, we serve. Together, we grow. Together, we bring empathy to life.